Frequently Asked Questions
Can’t find the answer to your question? Feel free to contact us, we are always ready to assist you with any questions you may have in mind.
- Log in using your member ID (or email) and password. Once you have successfully created your profile, your username will be your email address and the password will be the one you created at the time your profile was created.
- From the login page, you can click “Forgot your Password." Please enter your username (member ID or email address). If a record of your email address is found, you will be sent an email with a link to reset your password. If your email address is not found in our records, or your email address has changed, you will need to contact us at firstname.lastname@example.org or call 703-684-2600 with a correction prior to accessing the link.
Claiming Continuing Pharmacy Education (CPE) Credit
Click here to access the CPE Monitor Service site and register to receive your NABP e-Profile ID. Please Note: We recommend waiting 24 hours after receiving your NABP e-Profile ID before claiming the credit on the AMCP Learn portal.
After successfully completed a learning activity and its requirements (i.e.; post-test if applicable) and complete the evaluation, you may claim the credit. If you are in the activity, click the Claim Credit button; enter the NABP e-Profile ID, Birth Month and Birth Day. If you are not in the activity, click on My Learning Activities tab in the top navigation bar and select the title of the completed activity and click the Claim Credit button. Please note: The CPE credit(s) you have claimed are recorded by AMCP in your transcripts tab and reported to CPE Monitor within 72 hours or less.
Completing a Learning Activity
Yes, your progress is saved as you go, so whenever you return to your learning activity you can resume where you left off. Please do not advance the videos, advancing will prevent the system from displaying "Completed" or advancing to the next activity.
Purchasing a Learning Activity Product
We can offer you a full refund of your purchase price if you experience a technical or content problem that we cannot resolve to your satisfaction. Courses not yet completed are eligible for a refund within 10 days from the original purchase date less a $5 service charge. Any eligible requests must be sent in writing to email@example.com. All completed courses are ineligible for refunds. Please note that any cancellation or refund will also remove access to courses specified, and any continuing pharmacy education (CPE) credits that you have earned from them will be lost.
If you have made a purchase in error, please contact us at firstname.lastname@example.org.